Reputation
Management
(469) 840-4480
Get A Free Reputation Score
Take Control of Your Reputation!
The vast majority of people trust online reviews as much or more than the recommendation of a friend! Not managing online reviews has caused many businesses to fail. Donāt become another statistic!
Reviews Read
Most potenital customers will read your business reviews before deciding to buy from you!Ā 82%
Customer Reviews
About half of your cusomters only read reviews written less than 2 weeks ago! 48%
%
%
Average Number
The average local business has only received 39 reviews from its customers!Ā 39 Reviews
Building Trust
Building trust is essential to your success, the minimum for customer comfort is!Ā 10 Reviews
Reputation Management Services!
Review Alerts
Receive notification via email when someone leaves a review on any of your selected review sites
Request Reviews
Actively request reviews from your customer via email, SMS, and even in person or in store via the kiosk mode.
Respond to Reviews
Respond quickly and efficiently to show customers you care about them and your business.
Monitor Review Sites
At a glance see your customersā reviews on up to 19 popular review sites like Google, Yelp, and Facebook
Filter Reviews
Manage negative feedback by offering promo codes.Ā Turn negative experiences into positive ones.
Reviews Matter
An excellent online reputation puts you head and shoulders above the competition.
Select Your Reputation Plan
Select the Reputaton Management plan that best works for your business. Each plan includes an initial setup fee that covers setting up your new account.Ā
Please note that you may cancel at anytime, there is no minimum contract.
Monitor Plan
starting at- 15 min Initial Consultation
- Assistance with Negative Reviews
- Monitoring Biggest Sites (15+)
- New Review Email Notifications
- Live Online Review Monitoring
Connect Plan
starting at- 15 min Initial Consultation
- Initial Brand Analysis
- Competitor Reputation Analysis
- Review Feedback Quick Links
- Google My Business Review
- Assistance with Negative Reviews
- Monitoring Biggest Sites (15+)
- New Review Email Notifications
- Live Online Review Monitoringrt
Promote Plan
starting at- 30 min Initial Consultation
- Initial Brand Analysis
- Competitor Reputation Analysis
- Review Feedback Quick Links
- Google My Business Review
- Assistance with Negative Reviews
- Monitoring Biggest Sites (15+)
- New Review Email Notifications
- Live Online Review Monitoring
- Generate Online Reviews
- Proactive Review Survey Campaigns
- Campaign Feedback Score Chart
- Campaign Feedback Funnel
- Competitor Reputation Monitoringrts
How It Works
Our Reputation Management program has been streamlined to reduce your time and ensure that the services are completed properly and efficiently with the maximum results.
Select Review Sites
Pick up to 3 of your most popular review sites like Google, Facebook, and Yelp to request your customers to leave reviews
Feedback Level Settings
Setting the adjustableĀ feedback level will enable you to convert more mediocre reviewers into more postive reviews.
Send Request Email or SMS
Reach out to your customers through email or SMS texts. Or with a Kiosk mode that collects reviews in store or at the job site.
Build Positive Reviews
Positive reviews don’t just help build your business’s ranking online, but it also helps convince actual customers buy.
If you are looking for something different, please don’t hesitate to contact us for a custom quote! Please fill out the form below, or call us!
Frequently Asked Questions
We have tried to collect some of the most common asked questions about our Reputation Management services. The answers are listed below. If you have any more questions that you don’t see here, please don’t hesitate to contact us.
What review sites are available in my country?
United State:
- Yelp
- Trustpilot
- TripAdvisor
- Foursquare
- BBB.org
- Best of the Web
- Brown Book
- Citysearch
- Cylex
- DexKnows
- EZlocal
- InsiderPages
- Judy’s Book
- Local.com
- Merchant Circle
- Superpages
- Yahoo! Local
- Yellow Pages
Canada:
- Yelp
- Trustpilot
- TripAdvisor
- Foursquare
- 411 Canada
- BBB.org
- Brown Book
- Canpages
- Cylex
- Gold Book
- Open Table
- Profile Canada
- WebLocal
- Yellow Pages
- Yelp
- Trustpilot
- TripAdvisor
- Foursquare
- Brown Book
- Cylex
- FreeIndex
- Fyple
- Independent.com
- Open Table
- Opendi
- Scoot
- Thomson Local
- Tipped
- Touch Local
- Yell
- Yahoo! Local
-
Great Britian
What Is Online Reputation Management?
Online reputation management is an ongoing task that serves to create, cultivate, and maintain your brand name and its good standing online. Much like traditional reputation management, itās all about perception.
For online reputation management, that means building a digital public image, one online review at a time, so that anyone searching for your brand finds 5-star reviews and positive customer experiences that paint your company in the best possible light.
Who writes online reviews?
From the first-time reviewer to the serial complainer, the psychology driving consumers to leave online reviews is fascinating. Research by TrustPilot found that there are five categories of people who will leave an online review;
- Consumers who want to share their frustration following a negative experience
- Consumers who want to praise a company following a great experience
- Consumers who want to feel empowered by expressing themselves
- Consumers who want to be recognized for their knowledge or taste
- Consumers who want to feel part of a community and give something back
While some people will never leave an online review, others will review everything they buy or every business they encounter. Likewise, some consumers are only moved to review when the experience is either particularly good or particularly bad.
When youāre tasked with online reputation management, youāll quickly learn that you need to identify the type of reviewer youāre dealing with before you leave that all-important response.
You can judge the psychology at play behind the review by the content of the review itself, but you should also check that personās review history. How frequently do they leave reviews? If they have left bad reviews and the business has responded, what was the outcome? Were they receptive to any attempts to make amends or not? Do your research before you dive in with your reply.
What does online reputation management involve?
- Solicit reviews from customers and distribute them to popular online review sites
- Being proactive about asking customers to leave online reviews about your business (68% of consumers will leave a local business review when asked to do so)
- Responding to both positive and negative reviews to either thank the customer for their great feedback or address the concern
- Promoting positive reviews through multiple owned or paid channels (such as sharing on social media, posting on websites, creating banners, including in e-newsletters, paid ads, etc.)
Why are online reviews so important for businesses?
- Theyāre everywhere:Ā As a business, you simply canāt hide from reviewsāthey will be displayed about your business online and with so much consumer faith placed in the experiences of both friends and strangers, the upshot is that online reviews can make or break a small businessā bottom line.
- Theyāre a ranking factor: Research has confirmed that online reviews are an important ranking factor and there is a clear correlation between volume of reviews, responses and number of negative reviews with local search results.
- Reviews can improve click-throughs from Google My Business profiles: Consumers put their faith in online reviewsā87% of consumers look for 3-5 star reviews before they will use a local business. If you arenāt regularly achieving an average 3-5 star rating or arenāt actively soliciting reviews, chances are that those potential customers will look elsewhere.
- Reviews act as social proof: Social media is a crucial part of the consumer purchase process. With social commerce is also on the rise, meaning reviews on social platforms can impact on purchase decisions in other ways, too. A recent research report found that 47.7% of US social media users had made their most recent purchase from Facebook.
- You can use reviews as trust signals on your site to increase conversions:Ā Your businessā reputation is your #1 asset.More than ever, potential customers go online to look at reviews so they can make decisions about which local businesses to patron, which products to purchase or which service to use. With more than 8 in 10 consumers trusting online reviews as much as a personal recommendation, displaying carefully chosen 5-star reviews on your website emits a strong trust signal and validates their decision to do business with you. Furthermore, a growing number of consumers read more than 11 reviews before they feel they can trust a businessāso the easier the access to reviews you can provide on your owned media channels, the higher the likelihood of conversions.
What are fake reviews?
As online reviews have grown in importance, so too has the proliferation of fake reviews. With their power to make or break a business and its online reputation, it should come as no surprise that some unscrupulous businesses pay for fake reviews to be posted about rival firms.
Identifying and flagging fake online reviews is an important part of reputation management and many review platforms will allow you to log a complaint or flag up reviews you believe are fake. Google wants reviews to accurately reflect the business experience, but at the moment most of the work to identify and remove fake reviews rests in the hands of the businesses themselves.
Satisfaction Guaranteed!
We take our business very seriously and our guarantee is that we will do everything in our power to get all the services setup correctly.
The team at Rize provided an excellent service from start to finish. They quickly got me setup on Google and Bing and helped me put together an Google Ads campaign that brought in many new customers within a week. We could not be more pleased.
Rize literally put us on the map and within a few weeks our walk-in customers doubled in number. I could not recommend them more.Ā
Jake Feldmann
I am so pleased with the quality of customer service and the quick turnaround of getting us setup on Google. I had absolutely no idea where to start or what to do, but they walked me through every step. Now if I need something, I just call them and take care of it for me.
Danielle Pfaff
Get in Touch
(469) 840-4480
info@mylocalrize.com
Open Hours
10 am – 4 pmĀ M – F
Our Locations
Dallas, TX
Longview, TX
Shreveport, LA
Indianapolis, IN